pe999 Terms and Conditions
Please read these terms and conditions carefully before using the pe999 platform. By registering, you are considered to have agreed to all of these terms.
Table of Contents
General Provisions
These terms and conditions ("Terms") form a legal agreement between pe999 ("Platform", "we", "us") and each person who uses its services ("User", "you"). By using the pe999 website or mobile version, you automatically agree to all provisions of these Terms.
pe999 operates as an online casino and sports betting platform for Bangladesh. It is designed for entertainment purposes and is intended for adult users only.
Using the platform's services means you have read and accepted these terms and conditions, as well as our Privacy Policy and Responsible Gaming guidelines.
Eligibility and Account Registration
2.1 Age Requirement
To open an account on pe999 and participate in any game or betting service, you must be at least 21 years of age. Only those aged 21 or above are permitted to use this platform. If a minor creates an account, it will be closed immediately and all balances will be forfeited.
2.2 One Person, One Account
Each person may open only one account. Creating multiple accounts is strictly prohibited. If multiple accounts are detected, all associated accounts will be permanently closed and any earned balances including bonuses may be forfeited.
2.3 Information Provided at Registration
You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information may result in account closure and forfeiture of funds. Information required for registration includes:
- Full legal name
- Date of birth
- Active email address
- Valid mobile number
- Preferred currency (BDT / Taka)
Account Security
It is your responsibility to keep your account login credentials (username and password) completely confidential. Sharing login credentials with anyone else is prohibited. You are fully responsible for all activity carried out from your account.
If you suspect that unauthorized access to your account has occurred, contact our 24/7 live chat support immediately. Follow these practices to keep your password secure:
- Use a strong password with at least 8 characters, mixing letters, numbers, and special symbols
- Do not use a password here that you have used on any other site
- Change your password regularly
- Avoid logging in from public or shared devices
Deposits and Withdrawals
4.1 Deposits
The minimum deposit amount at pe999 is ৳100 (one hundred taka). Amounts below this are not accepted. Accepted payment methods for deposits are: bKash, Nagad, Rocket, and bank transfer.
4.2 Withdrawals
The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are typically processed within 15 minutes to 2 hours. Your account must be verified before withdrawals can be made.
Withdrawals can only be made to the same payment method used for the deposit. This is an important part of our security measures to prevent money laundering.
4.3 Identity Verification
Before processing a withdrawal, pe999 has the right to verify your identity. A National ID (NID), passport, or other government-issued document may be requested for this purpose. If verification is not completed, the withdrawal process may be delayed.
Bonuses and Promotions
5.1 Welcome Bonus
New members joining pe999 can receive a 100% bonus on their first deposit up to ৳20,000. The following conditions must be met to receive this bonus:
- The account must be fully verified
- A minimum deposit of ৳100 must be made
- You must opt in from the promotions page before claiming the bonus
- The bonus will be awarded only once
5.2 Wagering Requirement
A 15x (fifteen times) wagering requirement applies to the welcome bonus. This means you must wager 15 times the bonus amount before making a withdrawal. For example: if you receive a ৳5,000 bonus, you must place a total of ৳75,000 in wagers before withdrawing.
5.3 Other Promotions
pe999 regularly offers various promotions and offers. Each promotion has its own rules and validity period, which are clearly stated on the promotions page. pe999's decision is final in all matters relating to any promotion.
pe999 reserves the right to modify, suspend, or cancel any bonus or promotion at any time. If misuse of a promotion or suspected fraud is detected, the bonus on the relevant account will be cancelled.
Gaming Rules
6.1 Fair Play
pe999 is committed to ensuring fair play. All our games are operated using certified Random Number Generator (RNG) technology. This ensures that the outcome of every game is completely independent and unbiased.
6.2 Betting Limits
Each game has its own minimum and maximum betting limits, which are clearly displayed in the game lobby. pe999 reserves the right to set or change betting limits for any user.
6.3 Technical Issues
If a game round is voided due to a technical error or disconnection, the wager amount for that round will be returned to the user's account. pe999 is not obligated to pay out incorrect winning amounts displayed due to server or software errors.
Prohibited Activities
The following activities are strictly prohibited on pe999 and may result in account closure and forfeiture of funds:
- Operating multiple accounts or using an account on behalf of others
- Misuse of bonus offers or bonus scheme fraud
- Attempting fraud through chargebacks or payment disputes
- Using software or bots to influence game outcomes
- Syndicate betting or collusion (conspiring with other players)
- Using the platform for money laundering purposes
- Any illegal or fraudulent activity
- Harassing or insulting other users
Account Suspension and Closure
8.1 Account Closure by pe999
pe999 may suspend or permanently close any account without prior notice in the following circumstances:
- Violation of these terms and conditions
- Providing false or incomplete registration information
- Non-cooperation with account verification
- Extended inactivity (12 months or more)
- Suspicious financial transactions
8.2 Voluntary Closure by the User
You may request closure of your own account at any time through our support team. Any verified balance can be withdrawn before the account is closed, however bonus balances will be cancelled.
Responsible Gaming
pe999 is firmly committed to responsible gaming. Gambling is entertainment and should not be seen as a source of income. We believe that playing consciously and in a controlled manner can be an enjoyable experience.
This platform is for those aged 21 and above only. We provide the following tools for responsible gaming:
- Ability to set your own deposit limits
- Ability to temporarily suspend your account (cooling-off period)
- Long-term self-exclusion option
- 24/7 support in Bengali — our trained team is always ready to help
Visit our Responsible Gaming page to learn more.
Dispute Resolution
The first step in resolving any complaint or dispute is to contact our customer service team directly. Our support team provides service in Bengali 24/7.
After a complaint is submitted, pe999 will generally provide a written response within 7 business days. This timeframe may be extended for complex disputes, but the user will be notified.
pe999 reserves the right to make the final decision in any dispute. However, we will always consider the matter fairly and impartially.
Privacy and Data Protection
pe999 places the highest importance on protecting your personal information. We use SSL encryption and advanced security technology to keep your data safe. Your information will never be sold or shared with third parties.
The data we collect is used solely for providing services, identity verification, fraud prevention, and fulfilling legal obligations.
Read our Privacy Policy to learn more.
Changes to Terms
pe999 reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified by email in the case of significant changes. Continued use of the platform after changes have been made will be taken as your acceptance of the new terms.
The "Last Updated" date at the top of this page always indicates the date of the most recent revision. By visiting this page regularly, you can stay informed about the latest terms and conditions.
If any part of these terms is deemed unenforceable by a court or regulatory authority, the remaining parts will continue to be fully effective.