🛡️ Our Commitment to Safe Play

pe999's Responsible Gaming —
Stay Joyful, Stay in Control

pe999 believes gaming should be for entertainment — not stress. Use our responsible gaming tools and always stay safe.

Our Commitment

pe999 is a trusted online betting and casino platform in Bangladesh, and we make the wellbeing and safety of every player our top priority. Responsible gaming is not just a policy — it is the core foundation of our platform.

We know that online gaming is an enjoyable pastime for many people. But for some, it can become a habit and have a negative impact on personal, family, and financial life. pe999 wants every player to play consciously and safely.

For players aged 21 and above only. You must be at least 21 years old to open an account or place bets on our platform. We strictly prohibit participation by minors and have age verification measures in place when required.

If you feel that gaming is creating extra stress in your life, use pe999's responsible gaming tools. Setting deposit limits, taking a time-out, or a full self-exclusion — all these options are within your reach. Our 24/7 live chat support team is always ready to assist you in Bengali.

Responsible gaming means staying aware of your budget, managing your time, accepting wins and losses equally, and asking for help when needed. pe999 is by your side — for entertainment only, not stress.

Safe Play Tools

Set Deposit Limits

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. The minimum deposit at pe999 is just ৳100.

Time-Out Feature

Temporarily close your account for a set period — 24 hours, 7 days, or 30 days. During this time you will not be able to log in or place bets.

Self-Exclusion

If you feel you need a longer break, choose self-exclusion. This option can be activated from 6 months up to permanently and cannot be cancelled.

View Activity History

You can view your full betting history, win and loss records, and deposit and withdrawal details at any time. Stay informed.

Reality Check Alerts

A message appears at set intervals to let you know how long you have been playing. This helps you stay aware.

24/7 Support

For any issue or concern, contact pe999's live chat support team. Our Bengali-speaking team is always by your side.

Warning Signs of a Problem

If any of the following signs appear in your behaviour, be alert and seek help.

  • You are spending beyond your budget and placing more bets to recover losses.
  • You want to stop playing but cannot, or you keep coming back.
  • You are spending more time and attention on gaming than on family, friends, or work.
  • You are borrowing money or spending your savings to play.
  • You are hiding your gaming from loved ones or lying about it.
  • You feel restless, irritable, or anxious when you are not playing.
  • You are trying to solve financial problems by chasing a big win.

If these signs appear, contact us immediately or choose a time-out or self-exclusion.

Tips for Healthy Play

01

Set a Budget

Decide how much you will spend before you start playing. Do not exceed that limit — whether you win or lose.

02

Set a Time Limit

Set a maximum time limit for each session. Use a timer and make sure you stop when the time is up.

03

Do Not Bet on Impulse

Avoid placing bets when you are angry, frustrated, or under the influence of alcohol. Make decisions with a clear head.

04

Do Not Chase Losses

Do not place more bets to recover a loss. Each bet is independent — it has no connection to the result of a previous one.

05

See It as Entertainment

Do not think of gaming as a source of income. It is entertainment — an enjoyable experience, much like watching a cricket match.

06

Take Breaks

Do not play for long stretches without stopping. Take regular breaks, spend time with family, and focus on other activities.

07

Only Play with Your Own Money

Never place bets with borrowed money or someone else's funds. Only spend money that you can afford to lose without it causing a problem.

08

Do Not Hesitate to Ask for Help

If you feel a problem is developing — let pe999 support know. Asking for help is a sign of courage, not weakness.

Self-Exclusion and Account Protection

How Does Self-Exclusion Work?

Self-exclusion is a powerful tool that lets you completely stop all betting on pe999 for a fixed or indefinite period. Once self-exclusion is active:

  • You will not be able to log in to your account
  • No deposits or bets will be possible
  • Existing withdrawal requests will be processed
  • Promotional communications will be stopped

To start self-exclusion, contact our 24/7 live chat. It cannot be cancelled until the chosen period ends.

Deposit Limit Details

You can set a deposit limit from your account settings at any time. The options are:

  • Daily limit: the maximum amount you can deposit each day
  • Weekly limit: the maximum amount every 7 days
  • Monthly limit: the maximum amount every 30 days

Reducing a limit takes effect immediately. Increasing a limit takes effect after 24 hours — to protect you from impulsive decisions.

Protection of Minors

pe999 is for players aged 21 and above only. If children or young members are present in your household:

  • Use password protection on your device
  • Do not share your login details with people you know
  • Always log out after using your account
  • Use parental control software if needed

If you suspect a minor has used your account, notify our support team immediately.

Contact Us for Help

Live Chat Support

Contact us on live chat for any assistance related to responsible gaming.

24/7 support in Bengali

Email Support

Write to our email for self-exclusion or special requests.

[email protected]

Account Management

Log in to your account to set deposit limits, time-out, or exclusion.

pe999 Login

Frequently Asked Questions

To activate self-exclusion, contact our 24/7 live chat support or email us at [email protected]. Once your identity is verified, your account will be closed for the chosen period. It cannot be cancelled before the exclusion period ends.

Yes, reducing a limit takes effect immediately. However, increasing a limit takes effect after 24 hours. This is intentionally designed so you do not raise your budget in an impulsive moment.

A time-out is a short break — from 24 hours up to 30 days. Your account reactivates automatically once the period ends. Self-exclusion is a longer-term measure — 6 months or more — and cannot be cancelled before the period ends. If you feel you have a serious problem, choose self-exclusion.

You must be at least 21 years old to open an account at pe999. Your date of birth is required at registration. If needed, age may be verified through a national ID card or passport. Accounts of users under 21 are closed immediately.

Yes, your balance is completely safe. During self-exclusion you can make withdrawals, but you cannot deposit or place bets. Contact our support team for any withdrawals.

First, contact pe999 via live chat or email — we will provide full assistance including self-exclusion. Also, talk to a family member or someone you trust. Seeking help from a mental health professional is a brave and right step.

Play Safe, Enjoy the Fun

Welcome to the world of entertainment at pe999 — responsibly. Cricket, slots, or casino — enjoy it all in a safe environment.

pe999 Casino Cricket Betting Play Slots More Questions? See FAQ Back to Home